As Staffan is on parental leave, our partner Fler Bollar i Luften, the primary Swedish juggling store, is handling all the shipments to you.
Unfortunately it was not possible to fully integrate our web stores, but orders placed here will be forwarded to them.
DHL is used for most shipments and Fler Bollar i Luften will be the sender address.
Staffan & Sam
We are happy to announce that we have decided to enlarge our cooperation with the local juggling shop Fler Bollar i Luften, whom we have been working with for the last 12 years.
From the end of this summer, they will be stocking all our products in their shop, and will be taking care of shipping and handling for us.
As a customer this means you will probably be seeing a new interface for our shop, and you will also be able to pick up your order at their shop located in central Stockholm.
When everything is up and running with interconnected webshops and other systems, the improvements will be faster shipping and better support. We will of course answer specific product related questions as always.
So, as we prepare to move our stock to our new home, we hope you will continue to enjoy our products!
Staffan & Sam
We are up and running in our summer spree of adventures, and are manning the office, building new gear, and shipping orders. We are also visiting the yearly Camp Burn Yourself and the medieval week (Medeltidsveckan) in Visby, Sweden, and Söderköpings Gästabud. If you would like to place an order to be delivered at either of these events, please specify so in your order comment, and we will gladly save you the shipping cost, though we need to know at least four days in advance, as we tend to leave for the events early, to set up shop.
Sam & Staffan
We are out of office during the last part of April.
Orders placed while we are away will be handled when we get back in the first days of May
Our mail server seem to have had some vacation as well, inquiries lacking a response are welcome to be sent to us again!
The Salza office is closed for Christmas, but orders can still be placed in the online store.
We are back handling your orders and inquiries on December 30th.
We wish you a merry christmas and a happy new year!
The Salza Team
During this week, August 17-25, Staffan and Sylvie-Ann is busy giving birth. As we focus on welcoming our new family member orders placed during this week will be delayed.
We trust we have your understanding!
General support is best given by Samuel, who is not currently in Nyköping by the office, telephone: +46 704277274. (Within Sweden: 070 4277274)
As summer is upon us once more, we will be traveling a bit, going first to the tenth year to CBY (www.campburnyourself.se) to join our friends in a week of fiery fun.
A couple of weeks later we will be present in Visby, at the 30th Medieval week, and will be bringing our goods for sale, so any special items should be ordered in advance, and can be brought with us!
On another note, please note that several items are again available, such as our Staff 140 regular etc.
Sam & Staffan
The rest of this week we will be off celebrating midsummer. Traditionally in Sweden this can mean dressing a pole with flowers and singing silly songs, dancing like small frogs, eating pickled herring and for some people drinking "snaps" unresponsibly.
In the next week Samuel will rejoin us to speed up building fiery things, we look forward to making products be back in stock and ready for you to order.
For the rest of March orders will be processed and sent out mainly on Mondays-Tuesdays, the same goes for emails. Thanks for your understanding of any small delays this might cause!
Staffan will spend time telemark skiing in both Italian and Swedish mountains.
Snow is a nice way to balance all the fire!
Samuel is currently in the Taos desert, New Mexico USA, studying Earthships, a concept for sustainable off-grid buildings.
Best wishes from the Salza.se Team!
Staffan is busy marrying his firefighter Sylvie-Ann on the 18th of August, then follows a honeymoon with diving, para gliding and other adventures. Congratulations to our newlyweds!
Orders will be handled as soon as things are back to a more normal state.
Sorry about any delay!
Salza Fire Gear will attend the European Juggling Convention in Lublin, Poland, providing fire equipment to top artists, hobbyists and beginners. Please drop by our stall to have a look or to just chat with Staffan and the firefighter Sylvie-Ann.
We will also have a stall at the Swedish medieval festival Medeltidveckan in Visby, at the island of Gotland east of the Swedish mainland. Samuel is there to cater for your needs of firetoys and poi props.
Urkult festival we sadly cannot attend this year, but Dave will have the regular circus shop open selling some of our things and providing challenging toys and equipment to try out.
We will keep processing your orders at least once a week, but will not always be readily available for support. Please have understanding for any delays until we have landed!
Have a great summer!
After some travelling we are up and running again.
After an initial rush to clear our backlog (thank you for the orders placed!), replying to mail and sending parcels is currently done at least twice a week, so please be patient with order confirmations and support issues.
Our workshop will be unmanned due to travelling.
We will start sending orders again March 12th.
Email responses can be delayed.
Sorry for any inconvenience!
We would like to thank you for 2011 and look forward to yet an exciting new year! We'll be back at full speed after the first week in January.
We've been working with an update for a while now, and here we are. You can find a number of new items, like the stand alone Isis head, a new huge isis rope dart, a non fire levi-stick and so on. To keep us warm trough the seasons there's also a new selection of colourful T-hirts.
We've also updated some products, for example our popular palm torches. A nice twist is that levi-sticks and similar items are shipped in a fancy tube that can be used as a protective case.
Sam & Staffan
We have now embarked on a journey back to 1361, in Wisby on the island of Gotland for a week, come and visit us at our stall!
This also means that emails and orders will be a bit sporadic until August 16.
We are back into full action, and will be visiting a number of festivals this summer, including Camp Burn Yourself, The Medival week in Visby, Gotland and hopefully the mecka of our world, the EJC in Germany this year.
During thoose festivals we will have limited time to answer emails and cover regular orders.
I would also like to announce that our hand Dance Torches are back in stock, with a new modified look, pictures comming soon!
After having a lot of trouble since moving to a new location, things are looking better.
Team back together
In the beginning of June our coworker Samuel is back from Cambodia. Four times as many man hours can be put into building and sending your orders!
Also Staffan will have sorted out quite a bit of the issues taking time from our core business.
Connected to the world
We have our own rather stable internet connection, hooray!
Some difficulties remain
Our delivery of top grade aluminium for building staves is still delayed. We look forward to transforming naked metal into very spinnable fire gear.
070 567 61 91
Salza Fire Gear has now relocated to the city of Nyköping. The new premises are great, but the move has been more troublesome than we hoped for. After several weeks we still have no internet connection, so we're lacking the vital umbilical cord of our business and are suffering delays in shipments and support. (No internet for weeks, can you imagine the horror?)
Being tired of hoping for the internet supplier too hook us up as promised we are now trying to work around the problem and do what we can from other locations. The staff at the public library will have to get used to Staffan rushing in just before closing time!
Please bear with us, our troubles are big but temporary.
-We are now sending out orders again, but at a slower rate than usual. Sent orders will be confirmed by email, usually within a day of shipment.
-The web store is still working, but manual order confirmations can be delayed.
-We verify and withdraw credit card payments manually. Debit reservations can look like a purchase, but we won't withdraw any money until we know we can fulfill the order and we won't run away with your hard earned cash.
-Orders already placed can be canceled for a full refund if required.
-Your shipping address can always be updated if you are on the move, please let me know.
-E-mails to firstname.lastname@example.org are not lost, but we will have a hard time replying fast enough since we have troubles reaching it.
-A temporary cell phone will be set up for incoming calls: +46 70 56 76 191 (Best reachable CET 17.00-21.00). From within Sweden the number is 070 56 76 191
Salza Fire Gear is getting ready to move again, this time to a more permanent location in Nyköping just south of Stockholm.
- January 17-23, orders placed and support will be taken care of just after this period.
- February 2-10, orders placed and support will be taken care of just after this period.
- Phone is not functioning, please e-mail us instead.
- Two resellers remain in Stockholm, so you can still try out our products!